Delivery & Shipping Policy​

SHIPPING & HANDLING:

• Please allow 1–3 business days for your order to be processed and shipped.
• Orders ship Monday through Friday only.
• We do not ship on weekends or U.S. public holidays.

ORDER TRACKING:

Once your order ships, we will update it with the tracking number.
If you do not receive a tracking update, please contact us: [email protected]

DELIVERY RATES & DESTINATIONS:

• Free shipping is available on all U.S. orders over $75.
• We currently deliver to all states and regions within the United States.

OUT OF STOCK ITEMS:

All orders are subject to product availability.
If an item is out of stock after you place an order:

• You will be notified by email
• You may choose a replacement, store credit, or refund

CASH ON DELIVERY:

• Cash on Delivery (COD) is not available in the United States.
• Please select from our available online payment methods at checkout.

SPECIAL INSTRUCTION:

At checkout, you will find a text box where you can add any:

• Notes
• Delivery instructions
• Gift messages
• Apartment gate codes

DAMAGED GOODS:

If your order arrives damaged, leaking, or broken, please contact us immediately at: [email protected]

To assist you quickly, include:

• Photos of damaged item
• Photos of packaging
• Photos of shipping label
• Your order number

We will replace the item or resolve the issue as soon as possible.

DISCLAIMER:

It is the customer’s responsibility to ensure the shipping address entered at checkout is complete and accurate.

Flair Cosmetic & Fragrance is not responsible for lost or stolen packages caused by:

• Incorrect shipping address
• Incomplete shipping address
• Packages marked as “delivered” by the carrier

If you entered the wrong address, contact us immediately at [email protected] so we can attempt to correct it before shipping.

RETURN PACKAGES (Undeliverable / Wrong Address / Unclaimed):

If a package is returned to us due to:

• Wrong or incomplete address
• Refusal of delivery
• Unclaimed package at pickup location

You may choose:

1) Reship the order

• A new shipping fee will apply.

2) Cancel & refund

• We will refund the product cost minus the original shipping fee, once the package returns to us.

Enjoy Your Shopping!

Thank you for choosing Flair Cosmetic & Fragrance.
We appreciate your business and look forward to serving you again.