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Frequently asked questions
Here you can find answers on the most frequently asked questions.
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Are your perfumes authentic?
Yes, all products are 100% original and sourced from trusted distributors.
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Do you offer returns or exchanges?
Yes, unopened items can be returned within the allowed return period. Contact us for assistance.
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How long does shipping take?
Standard delivery typically takes 3–5 business days.
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Do you offer in-store pickup?
Yes, you can collect your order from our physical store during operating hours.
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Are your cosmetics safe for sensitive skin?
Giordano Colors and Cala products are designed for everyday use and suitable for most skin types.